Orca Road Test Prep School Policy

• All students must have a valid driver's license to enroll in any of driving courses. 
• We offer 60-minute driving lessons, which include a minimum of 50 minutes of practice time, for $80, and 90-minute lessons, which include a minimum of 80 minutes, for $110.
• We also offer packages: 5x 60-minute lessons for $380, 5x 90-minute lessons for $530, 10x 60-minute lessons for $760, and 10x 90-minute lessons for $1000.
• All lessons are one-on-one.
• Students may use the school vehicle for the road test with the instructor’s approval for a fee of $180, which includes a 45-minute warm-up, paid in advance.
•  Upon booking, students must confirm their appointment and preferred payment method at least 24 hours in advance. All sessions must be paid via e-transfer to info@roadtestprep.com, cash, or  tab using your card before the lesson starts. 
• Students must be on time for all scheduled lessons. If late, the instructor may cancel or reschedule at their discretion. Consistent lateness will result in the session being considered paid with no refund.
• To avoid a cancellation fee (half the lesson price), students must provide at least 48 hours’ notice. The fee must be paid before rescheduling.
• Failure to attend a scheduled lesson without notice will count as a paid session with no refund. Missing more than three lessons without prior notice incurs a fee equivalent to the full cost of the missed lessons.
• Package refunds are only available after the first class. The cost of any completed lessons will be deducted from the package.
• Packages must be completed within 12 months; no refund is issued after expiration.
• Refund processing may take 5-10 working days.
• Any exceptions to these policies will be reviewed on a case-by-case basis.
• Safety is the top priority. Students must follow all safety rules set by the instructor, including obeying traffic laws and avoiding dangerous driving behavior.
• Students must maintain a professional and respectful attitude toward instructors. Any form of abusive or disrespectful behavior may result in immediate disqualification without a refund.
•  Students may only use the school’s vehicles for lessons and road tests. Any damage caused by negligence will be the student’s responsibility.
• The school reserves the right to disqualify students from continuing the course without a refund if they violate any rules or for other reasons deemed necessary by the instructor or management.

           By enrolling in any of our driving courses, students agree to follow these rules and regulations. Violations may result in disqualification without a refund.